Need help?
We answer the main questions about operations and the electronics, sanitation, comfort and rescue divisions.
For any type of immediate assistance, you can contact us directly.
COMPANY & WEB
1. Do you have technical service?
We are pleased to inform you that we have a technical service at your disposal. We invite you to send your enquiry by email to info@dahlberg-sa.com. We would appreciate it if you could include the make and model of the product, as well as photographs and a brief description of the issue you wish to discuss. We will be happy to assist you.
2. Do you deliver material on board?
Furthermore, we are pleased to inform you that we offer on board deliveries in Mallorca. To guarantee a personalized service, we invite you to check availability in our delivery schedule.. Please specify the marina or club, as well as the berth number, and we will gladly provide you with all the necessary information about our service.
3. I can't find an item from the brands that you carry in the web store, could I acquire it?
We would appreciate if you could send us a photo or details of the spare part you require to the email address info@dahlberg-sa.com. We will be happy to provide you with information on price and delivery time as soon as possible.
4. Do you ship to the Canary Islands, Ceuta and Melilla?
We are pleased to inform you that we can ship to the areas mentioned above. However, as these areas have a different customs regime, you will need to coordinate the collection of the shipment through your freight agency.
If you have any questions or require further assistance, please do not hesitate to contact us.
5. Can cash on delivery payments be made?
Unfortunately, it is not possible to make payment in the requested manner. However, we would like to inform you that you have various payment options available to you, including cash, credit cards (Visa, Maestro and MasterCard), as well as bank transfers and PayPal.
6. Can the material be returned?
We are pleased to inform you that it is possible to return the material. However, we kindly ask that you contact our logistics department beforehand. They will provide you with the necessary instructions to carry out the return process, as well as a reference number and a form to be completed in the appropriate manner.
7. How should I send the equipment for repair?
When preparing your shipment, please include all your contact and tax details, as well as a brief description of the equipment´s faults in the package.
The shipment must be sent to the following address:
DAHLBERG SA Gremi Passamaners, 8 Nave 12
07009 Palma de Mallorca, Spain
It is important that the shipment is prepaid and we recommend using a reputable courier company such as SEUR, UPS, TNT, FEDEX or DHL. Please avoid using the post office as we do not collect items.
Once the package has arrived at our premises, we will contact you immediately.
Very important note for customers outside the customs EU (Canary Islands, Ceuta, Melilla, Gibraltar, etc.): It is essential that the equipment to be repaired is not declared with the value of a new one. The customs invoice must be placed on the outside of the package and must clearly state that the equipment is second-hand equipment intended for repair. Use the harmonised EU customs code 85177090 00 and assign an approximate statistical value of € 15 .
Make sure to clearly indicate that the equipment is faulty, that it is being returned for repair, and that it has no commercial value. Do not include additional value for shipping or insurance costs, as these will be borne directly by you when you pay the carrier. Also, please inform the carrier that you will be responsible for any applicable taxes and duties.
If these requirements are not met, customs will hold us responsible and will consequently file a claim against us. In such cases, we will be obliged to charge you for the administrative costs incurred.
8. How do you bill for your repair services?
At our company, we understand that every product and situation is unique, so our procedure may vary depending on the brand of equipment in question. However, the following are our general guidelines:
If you have requested a prior estimate, we will provide you with a detailed estimate. If you have not requested one and the repair is deemed to be potentially expensive in relation to the value of the equipment, we will information you of this before proceeding, and it will be considered to be within the estimate rate.
Our estimate fee is €75 + VAT , which includes one hour of labour and the corresponding administrative costs. In the event that you decide not to proceed with the repair, this fee will be the only fee you will be required to pay.
If you decide to purchase new equipment instead of repairing your existing equipment, please note that the minimum fee will not apply. Additionally, if you have already paid this fee and the corresponding invoice is less than 60 days old, it will be deducted from the price of the new equipment.
It is important to note that the cost of the repair will need to be paid before you can collect the repaired equipment. We do not ship or deliver repaired equipment without complying with this requirement.
9. What is TPA?
The TPA system, or Thermal Protection and Assistance System, guarantees the necessary thermal stability during periods of darkness, at night or in adverse weather conditions, thus preventing the risk of hypothermia. This device consists of an aluminised bag designed to reflect the heat radiated by the human body. It is essential that it is maintained in optimal conditions to ensure its effectiveness and fulfill its protective function.
10. How can I pay an invoice or estimate?
You can make the payment manually in the ´Payment´ section of our website. Simply follow these steps:
1. Access the form.
2. Enter the exact amount.
3. Provide the invoice or estimate number.
4. Enter your email.
ELECTRONICS
1. I have a B&G/Simrad device under warranty, who should I contact?
If you require technical assistance for your B&G/Simrad system that is under warranty, please contact our manufacturer at the following email address: service.es@navico.com . Please include a description of the problem, as well as the brand, model and serial number of your equipment in your message.
2. What can I do to make the probe screen look better?
Low water visibility can be attributed to various factors, such as the presence of plankton, algae or high water velocity. This can result in erroneous noise or echoes appearing on your sonar display. To optimise your viewing experience, we suggest adjusting the sensitivity of your sonar.
3. What are the differences between NMEA 2000 and NMEA 0183?
The NMEA 2000 network is distinguished by using a completely different cable than NMEA 0183. Its bi-directional design allows for multi-transmission of serial data, making it self-configuring. This network, known as N2K, consists of a main trunk from which branches branch off to various devices, using ‘T’ shaped connectors at the backbone points, which also facilitates power supply to connected devices. Furthermore, NMEA 2000 offers a significantly higher transmission speed than NMEA 0183. This allows any device to be added to or removed from the network without the need to reset all other connected devices. The network also allows prioritisation of transmitted messages according to their relevance.
4. Can you update maps?
Indeed, the process may vary depending on the equipment, brand and model. We recommend that you contact us directly through our email info@dahlberg-sa.com
5. Do you have spare parts for mhu 213?
Indeed, we usually have the most requested spare parts for this legendary weather vane in stock.
6. Can you advise us on which sensor/transducer is best for our probe?
Of course, we are happy to help you. In order to provide you with the best possible service, we would appreciate it if you could provide us with the brand and model of your probe, as well as its technical specifications. This will enable us to assess the compatibility and performance of your transducer more accurately.
7. The probe shows incorrect bars or data on the display, how can I solve the problem?
The most common cause of this problem is usually related to a faulty transducer or transducer cable. We recommend checking that the surface of the transducer is free of any obstructions, such as snails.
8. I don't have boat speed information. How can I get information about my boat speed?
The following is a guide for verifying the sensor system:
1. Identifying the type of senso :
First, check whether your system has one sensor or two. If you have two, they are managed through a Gravity Switch.
2. Procedure for a single sensor :
Remove the sensor from the thru-hull and rotate the paddle manually. Make sure the paddle rotates correctly and that the speed is reflected on the instrument. If the speed is not registered, use a voltmeter to measure the voltage between the black (negative) wire and the red (positive) wire. The voltage should range between 5 and 12 volts, depending on the system. If no voltage is present, this indicates a fault in the control unit or processor. If voltage is detected, measure between the black (negative) wire and the green (signal) wire while slowly rotating the paddle . In this case, the voltage should vary from 5-12 volts to 0 volts. If this change does not occur, the sensor is faulty.
3. Procedure for systems with two sensors :
Check the connections at the gravity switch and make sure it is working properly using a multimeter. The switch usually has a manual switching option, so you need to switch back and forth to both sides and perform the relevant checks.
9. How can I fix erratic True Wind Direction (TWD) readings?
We ask that you check the apparent wind angle for all angles. This check will allow us to ensure that there is no problem with the wind sensor or the wiring. If possible, we recommend that you gently turn the boat 360 degrees and observe the apparent angle; this way, any fault in any one of the phases will be detected immediately.
If the wind angle is correct, we ask that you also check the compass function and confirm that the boat´s heading and speed are accurate, as these factors directly influence the TWD.
10. TWS and TW Unstable, but vary from board to board or gybe to gybe.
We have identified a problem related to calibration. The appropriate procedure for this process is detailed in the manual. We encourage you to make corrections of up to 10 degrees on the tables, as this will allow you to assess the impact of these corrections on the readings, making it easier to identify any errors. If you require further assistance, please do not hesitate to contact us for our calibration service. We will be happy to provide you with a quotation.
11. My electronic compass is giving me an error - How can I fix errors on my electronic compass?
It is important to note that electronic compasses on board can be affected by locally generated magnetic fields. This can occur if there are objects such as tin cans, tools, electrical spare parts or batteries near the compass, as they can create a magnetic field that influences its operation.
Once you have verified that there are no sources of magnetism close to the compass, we recommend that you perform the auto calibration process. To do so, please refer to the corresponding manual. If, after completing this process, errors persist, we suggest entering the offset value to adjust the compass reading to the real value, which normally corresponds to the COG when the boat is moving.
SANITATION
1. How can I identify and obtain specific replacement parts for my Dometic sanitation system?
We are Dometic Premium Diamond Distributors and are here to assist you in identifying any replacement parts you need for your sanitation system.
2. When is it advisable to change the Sealand/Dometic Eco-vent-filter and how can I find out more about this filter?
We recommend that you change the Sealand/Dometic Eco-vent-filter at least once a season. However, if you use your boat occasionally, we suggest that you keep an eye out for any odors that may arise outside after using the bathroom, as this could indicate that it is time to replace it. For more information, please consult the following link: Eco-vent-filter.
3. When do I need a booster pump for my electric toilets and what are the differences between freshwater and non-freshwater operated toilets?
Please note that in the case of electric toilets that do not have a built-in pump, it will be necessary to use an auxiliary pump for proper operation. However, if the marine toilet operates with fresh water, whether electric or vacuum, it will not be necessary.
an additional pump is not required, only a solenoid valve is required. It should be noted that many models already include this valve as standard.
4. How can I ensure my water tank has a level sensor and what are the options available for monitoring the tank level, especially if one is not currently installed?
We encourage you to check if your tank has a level sensor installed. If not, we recommend considering the Sealand/Dometic monitoring system, which offers a variety of sensor options. For example, the DTM01 is ideal for indicating when the tank reaches 1/4 full, while the DTM04 provides a continuous level indication. It is important to note that the absence of a level sensor not only contravenes current regulations, but can also cause significant inconvenience during your holiday due to possible overfilling. If your tank capacity is limited and you wish to avoid constantly monitoring its level, especially if your toilet is electric or vacuum, we suggest installing a latching relay and a small panel in the bathroom that includes a red light indicating “Tank Full” or “Do Not Use”. This will help prevent toilets from continuing to send waste into the tank, thus avoiding the risk of overfilling. For more information on our range of tank monitoring systems, please consult the following link: Tank monitoring system range.
5. When is it advisable to change hoses when replacing a toilet, according to Sealand and Dahlberg?
When the smell seeps through the external walls or when there is a significant build-up of limescale, Sealand and Dahlberg strongly advise replacing the hoses when replacing the toilet with a new one.
6. When is it better to use fresh water instead of salt water to flush toilets, and what are the benefits of doing so?
If you have adequate freshwater storage facilities on board, a desalination system, or the possibility of frequent freshwater replenishment, we recommend opting for the latter option. Our toilets, designed for low water consumption, allow this choice efficiently. Using freshwater not only prevents the generation of unpleasant odours, but also makes the system easier to maintain.
7. How does the seawater collection system for toilets work, and what main components does this system include?
A small hand pump will draw seawater into the toilet and then flush the waste out to the outside or into the waste tank. The seawater collection system consists of a tube connected to a through-hull, which includes a bottom tap for water intake, and is connected to the toilet at its water inlet.
8. What type of water should be used in the Sealand Vacuflush vacuum system and why can using salt water cause problems?
Please note that the Sealand Vacuflush vacuum system is designed to operate exclusively with fresh water. The use of salt water may cause the formation of salt crystals, which would compromise the tightness of the system and could result in constant vacuum losses. We recommend that you follow this advice to ensure optimal system performance.
9. What are the main features of the Sealand/Sanimarin electric toilet and how does its grinding and flushing system work?
The electric toilet is designed to offer an exceptional user experience, thanks to its advanced 18-blade grinder turbine, which operates at a speed of up to 2,500 revolutions per minute. This efficient system pulverizes the waste, transforming it into a fine effluent that prevents blockages in the discharge hoses. In addition, the toilet has the ability to propel the waste to a storage tank located up to 30 meters away. At the end of each cycle, a reserve of water is automatically restored to the bottom of the bowl, thus ensuring that any risk of odour is eliminated. The motor/grinder assembly is elegantly integrated into the bowl of the models we distribute, Sealand and Sanimarin. For your convenience, a control keypad allows you to select between the economic or normal operating modes, adapting to your needs.
10. How do Sealand Vacuflush toilets work and what benefits do they offer in terms of water and electricity consumption?
Sealand Vacuflush toilets operate using a vacuum system, generated by a pump or generator, which uses the accumulated energy of the vacuum to empty the bowl and propel the waste into the storage tank. Thanks to this technology, a minimum amount of water is used (only 1/2 litre per use) and low electrical consumption (between 6 and 8 amps), also ensuring that there are no blockages or unpleasant odours. For more details on how the vacuum works.
11. Why are Sanimarin and Sealand/Dometic electric toilet systems easy to install and what resources do you recommend to better understand the installation process?
Electric toilet systems, such as those from Sanimarin and Sealand/Dometic, are known for their ease of installation. For a better understanding of the process, we recommend watching the following video, lincar. While installing a Vacuflush system is not particularly complicated, since it works using a vacuum, it is important to take certain considerations into account when choosing the right system and determining the most suitable design for your boat. This way, we guarantee optimal performance and a smooth experience.
12. Why are Sanimarin and Sealand/Dometic electric toilet systems easy to install and what are the important aspects to consider when selecting the right system for your boat?
Sanimarin and Sealand/Dometic electric toilet systems are characterised by their simple installation. To make it easier to understand, we recommend watching the following video. Installing a Vacuflush system is equally easy, but since it works using a vacuum, it is essential to consider certain aspects when selecting the right vacuum system and determining the most suitable design for your boat. In addition, Sealand toilets and Vacuflush systems require a minimum of valves and seals, which are essential to ensure the system is watertight and works optimally over the long term.
13. Where can I find more information about Sanimarin and Sealand/Dometic electric toilet systems?
This is a broad and detailed topic, so please check out our blog for more information: Winterizing Toilets.
14. What is the recommended configuration for the drain and supply tubes of Sealand or Sanimarin toilets to ensure proper operation?
To ensure proper operation, the drain and supply pipes of Sealand or Sanimarin toilets must form an anti-siphon bend (swan neck) above the waterline. If the system is located above this line, only a siphon elbow will be necessary on the drain pipe.
15. What is the electrical consumption of the Sanimarin and Sealand toilet motor and how is the continuous consumption calculated for 24 hours for 4 people?
Sanimarin and Sealand toilet motors are designed for extremely low power consumption per flush. Operating at 12V, the motor
It draws 20 A for a short period (approximately 10 seconds in economy mode). This results in a consumption of only 0.02 A/h, calculated for continuous use for 24 hours for 4 people.
16. How have electric toilet systems evolved in terms of performance and prices, and what ranges do you recommend?
It's not as much as you might think. In recent years, advances in technology have
Crushers have allowed the development of high-performance electrical equipment, with a significant reduction in acquisition prices.
We invite you to discover our Dometic Masterflush 7000 and Sanimarin Maxlite ranges.
17. What are the characteristics of anti-odor hoses and which hoses do you recommend to ensure a fresh and odor-free environment?
The anti-odor hoses are made of a high-quality thermoplastic material, specially treated to prevent the transmission of odors, and
reinforced with a polyester spiral. It is important to use suitable hoses, as an incorrect one could allow odors from the
waste from leaking, affecting the environment of the entire ship. We recommend
Our Sealand hoses: Maxflex and Odorsafe, designed to offer optimal performance and guarantee a fresh and odour-free environment.
18. What are the main features of the macerator pump in electric toilets and what advantages do new generation electric toilets offer?
The macerator pump is an integral part of the toilet, without any additional components, which optimizes the installation space. New generation electric toilets are distinguished by their silent operation, low water consumption and reliability, as they do not present problems with blockages.
19. What features do the Sealand and Sanimarin marine toilets stand out for and why do you recommend the new range of Dometic toilets?
The Sealand and Sanimarin marine toilet range is characterised by its ease of use, reliability and ability to prevent blockages. In addition, they have the power to transport waste over distances of up to 15-30 metres, making it easy to install a storage tank without any complications. We have a wide variety of compact toilets that can perfectly replace manual models. At our company, we are betting on the new range of Dometic Low-Cost toilets. To find out why, click on the following link: The manual toilet is a thing of the past.
20. How does the Vacuflush vacuum system work and what is the role of the M-type pump in this system?
The Vacuflush vacuum system consists of a vacuum toilet and a vacuum generator assigned to each unit. In the case of a centralized system, an M-type pump is used that can manage up to eight vacuum toilets, each with its corresponding vacuum tank and check valve.
21. What are the main advantages of the Sealand VacuFlush vacuum system in terms of water and energy savings, and how does it work to prevent blockages and bad odours?
Sealand's VacuFlush vacuum system offers a number of significant advantages for efficient water and energy management in the toilet sector, especially in applications such as boats and recreational vehicles. Key features are outlined below:
- Low water consumption: It uses only half a litre of water per flush, which contributes to considerable savings in the use of drinking water, thus increasing the capacity of the water tank by up to 300%.
- Low power consumption: The system operates with low power consumption (between 6 and 8 amps), making it efficient in terms of electricity.
- Prevention of blockages and bad odors: Thanks to its vacuum technology, the system prevents common blockages and does not produce unpleasant odors.
- Ease of maintenance: The system is easy to maintain as the vacuum generator can be installed up to 15 metres away from the toilet, allowing it to be placed in more suitable locations for access and maintenance. If you would like more information on the benefits of VacuFlush toilets, you can review the link provided for additional details and product specifications.
22. How do deodorants work to prevent the growth of anaerobic bacteria and the production of malodorous odours, and what characteristics does the Adinet product range have in terms of biodegradability and effectiveness?
Deodorants have been specially formulated to inhibit the growth of anaerobic bacteria, thus preventing the production of smelly gases, or
Adinet products are made of a mixture of organic and synthetic materials that are able to bind chemically with the molecules responsible for these gases, preventing them from being released into the air. It is essential that, as a society, we are aware of the importance of caring for the environment, avoiding the use of liquid products that contain aggressive chemicals that can generate pollution. In this context, the Adinet range of products stands out for being completely biodegradable, which makes it one of the most responsible and effective options. We invite you to consult our complete catalogue at the following link: Adinet range catalogue
23. Why is it important to use special toilet paper instead of household toilet paper?
It is important to note that many household toilet papers contain adhesives designed to bind the fibres of the paper together. These adhesives dissolve without problems in domestic environments, as the flushing pipe is considerably wider, with a diameter three times that of marine systems, and the amount of water used in the flush is much greater. However, this type of paper can quickly cause blockages in marine systems, which operate with a much smaller volume of water.
In contrast, the special toilet paper for marine toilets is made entirely from recycled paper, is biodegradable and dissolves very quickly. We highly recommend Dometic's ultra-solvent paper, a high-quality option to avoid inconveniences.
To check the effectiveness of toilet paper dissolution, we suggest you perform a simple test: place a piece of paper in a glass of water and stir it for 5 seconds. If the paper dissolves, it is the right paper. If not, we recommend you reconsider your choice, as this type of paper could cause blockages and problems, especially during times when you are enjoying your boat, such as during holidays.
24. What are the essential components for ensuring the effective operation of a wastewater system and what roles do each of them play?
To ensure efficient operation of a sewage system, it is recommended to have the following elements:
A. Toilet.
B. Storage tank.
C. Level indicator.
D. Ventilation filter E. Discharge pump.
F. Vent hose.
G. Odorsafe sanitary hose 38 mm.
H. Deck Intake. Vent Thru-Hull Each of these components is essential to ensure optimal system performance, maintaining efficiency and smooth operation at all times.
25. What materials are sewage tanks made from and why were these materials selected?
Tanks are usually made from the following materials: flexible plastics, aluminium, stainless steel, fibreglass and polyethylene (in various thicknesses). Each of these materials has been selected for its durability, strength and adaptability characteristics, ensuring optimal performance in water storage.
26. What is the main problem that can arise on board and how can you ensure that your sanitation system is working properly?
Most problems on board are usually caused by overfilling the tank. If you want to learn more about this issue and make sure your system is working properly, we invite you to consult our guide sanitation: Calculation of tank capacity
27. What changes are required to use the same black water tank emptying system for other types of liquids, and what pump and valves do we recommend for this purpose?
The same system used to empty a black water tank can be used, except that the check valves must be replaced with those made of nitrile, since this material is resistant to oily liquids and those containing detergents. We recommend the Sealand/Dometic T model pump together with the nitrile valve set, which guarantees optimum performance and greater durability in your system.
28. Why is it important to use fittings with an appropriate bend radius in sewage installations and what problems can arise if fittings with a tighter bend radius are used?
The bending radius on potable water fittings is tighter, which can cause blockages if used in a sewage installation.
COMFORT
1. How can I calculate the ideal temperature for my air conditioner?
La temperatura del aire percibida por el cuerpo humano puede diferir de la temperatura real medida del aire. Nuestra sensación térmica varía desde cálida o caliente hasta cómoda y fría. Todos deseamos disfrutar de un clima agradable, y la humedad desempeña un papel fundamental en este proceso. Cuando la humedad es baja, toleramos mejor las temperaturas elevadas, a pesar de sudar, ya que el calor seco provoca que el sudor se evapore rápidamente de la piel, generando un efecto refrescante. Sin embargo, en un ambiente cálido y húmedo, cuando la humedad es alta, la transpiración se reduce, lo que disminuye el efecto de enfriamiento. Como consecuencia, percibimos el calor de manera más intensa. El aire se vuelve húmedo y pegajoso, lo que puede causar problemas circulatorios e incluso insomnio. Con este conocimiento, resulta evidente lo que debe hacer un sistema de aire acondicionado de calidad. No basta con enfriar el ambiente; es necesario también reducir la humedad para lograr un clima verdaderamente confortable. Clima confortable a 26°C: El rango adecuado de temperatura y humedad relativa del aire se percibe como cómodo, proporcionando un entorno agradable y saludable.
2. Can I convert my CRX refrigerator into a freezer?
Yes, it is possible. All you need to do is remove the freezer compartment and then select the desired function on the panel. You can choose to have a larger freezer capacity in the entire available volume, or configure the appliance to function completely as a refrigerator
3. Do you have a refrigerator model with a pull-out door? Or are all models side opening with hinges?
Dometic offers a wide range of door refrigerators, such as the CRD50 and CRX65D models, as well as the Coolmatic CD compressor drawer refrigerators in 20 l and 30 l capacities, available with black, white or stainless steel fronts. The brand also offers models with adjustable door hinges and locks (with the possibility of mounting on either the right or left), ensuring comfortable and practical access.
4. Could the safe be a color other than black?
Dometic ofrece la posibilidad de personalizar el color en algunas de sus gamas, permitiendo elegir entre blanco, negro o acero inoxidable. Para obtener más información sobre precios y opciones disponibles, no dude en ponerse en contacto con nosotros
5. Is there any anchorage so that the portable refrigerators do not move?
Attachment kits are available for some cooler models, consisting of two heavy-duty straps with low-profile anchor points. In addition, we offer a vehicle mounting kit compatible with CF-CDF-FK models. Please visit our online store for more information.
6. In fixed side-opening refrigerators, could the opening side be modified?
Prior to consulting with the factory, some models allow the opening side to be modified according to your specifications.
RESCUE
1. When is it mandatory to carry a life raft on board?
All recreational vessels authorised to sail more than 12 miles from the coast are required, according to current regulations, to have a life raft on board.
2. How many seats should I choose the life raft for?
The Life rafts currently available on the market are designed for the following numbers of seats: 4, 6, 8, 10, 12, 16, 20, 25, 30, 50 and 65. According to the number of people specified in the office, the boat, the necessary rafts will be provided to ensure the safety on board.
3. What is the difference between ISO and SOLAS?
The main difference is the approval of the life raft and its contents. Recreational vessels authorised to sail between 12 and 60 miles must have an approved life raft in accordance with ISO 9650 , which must include a SOLAS B package (without water or food). For vessels sailing from 60 miles, the raft must be approved under SOLAS A , which must contain twice as many fireworks, survival items, water and food.
On the other hand, professional fishing vessels, authorised to sail up to 10 miles, must also have an ISO 9650 approved life raft. The rest of the vessels will require SOLAS B approval up to 60 miles of navigation, and SOLAS A for more distant navigation areas.
4. What is the difference between container and bag, for ISO rafts?
The differences between the two options lie mainly in storage and ease of stowage. In the case of the container, a rigid fibre container is used, while in the case of the bag, a canvas container is used. The choice between one or the other usually depends, in most cases, on the space available on board.
5. What is the difference between Package A and Package B, for SOLAS rafts?
The life raft certification is defined as follows: SOLAS B includes 3 flares, 2 rockets and 1 smoke canister, without water or food supplies. After 60 miles of navigation, the raft must be certified as SOLAS A , which implies double the number of fireworks, as well as the inclusion of survival elements, water and food.
6. What is the best place to place the raft on my boat?
The life raft must be located on the deck of the boat, in an accessible and easily accessible place, without obstacles that hinder its access.
7. How often should the raft be checked?
Life rafts of any type must be checked annually by means of an inflation test. In addition, every five years, a gas cylinder load test is required. While it is true that a raft, properly stored in its container and in an appropriate environment, can remain operational for several years in terms of its materials, it is important to note that the useful life of these is not affected by the passage of time itself, but by its exposure to the elements. However, the contents of the raft do have an expiration date, especially with regard to the first aid kit, batteries and signaling pyrotechnics.
8. How does a raft work, in case of emergency?
The raft will be firmly secured on board in a cleat, before being launched into the water, using the firing line, which is a flat strap that usually measures about 14 meters, of which two protrude to be used for tying. Failure to do so will mean losing the raft at sea. The firing line should not be thrown while the raft is on board, the strap will unroll itself along its entire length when launched into the water and it is not necessary to cut the fastening straps in rigid containers beforehand, the pressure of inflation will break them automatically. Once the raft is in the water, we will fire the firing line by pulling the firing line vigorously. A firing pin will then pierce a membrane of the cylinder and the raft will automatically inflate in less than a minute. Once the raft is inflated, we will collect the water. Once the raft is close to the side of the boat, we will proceed to board it. When all the crew members are on board, we will move away from the boat. On the outside of the float there is a sheath that houses a blunt knife, which should be used to cut the fillet. If the raft is inflated head down, it will be necessary to jump into the water to flip it over. All rafts are provided with a strap to facilitate this process. To flip the raft, locate the CO2 bottle holder, place one foot on it and grab the strap. Standing to leeward will make it easier to flip the raft over.
9. What can break and how to fix it?
In case the floats need to be reinflated due to a leak, the raft has a manual inflation pump inside. The inflation valves, one for each float, are located inside the raft. In addition, a repair kit is included, although its effectiveness is reduced in wet conditions; therefore, we recommend taking an additional quick-drying kit suitable for working in wet conditions. On board the raft, there are plastic pins of different sizes, which are extremely effective. Also, inside the raft, near the entrance, there is a small diameter rescue arch, which should be used as a support in case any crew member needs to swim to the raft.
10. What items should we not forget on board, in case of emergency?
In case of emergency, it is essential to take the following items with you:
- The ship's distress radio beacon, which provides continuous the exact location.
- The portable VHF radio, which will be very useful during the rescue or to establish communication with other vessels in the vicinity.
- One or two waterproof bags with emergency supplies, located in a known and easily accessible place on board. These bags should be kept essentials in case of abandonment: can opener, packaged food, batteries and, especially, water.
- Life jackets.
11. What is a radio beacon and how does it work?
The Radio beacon is an essential alarm system for emergency situations, which, in some models, includes a GPS that transmits our exact location. While it can be activated manually, the radio will activate automatically upon contact with water, at which point which its metal contacts are submerged. Once activated, it will float and will start emitting an alarm signal that includes the relevant data of our location at sea: name of the vessel, registration and number previously designated emergency telephone number.
It is essential that the radio beacon is located in a clear access, easy opening and without obstructions, in a place known throughout the crew. Likewise, its components must be kept in perfect condition.
Carrying out the necessary replacements: the zafa every two years and the battery every four. Exposure to engine exhaust gases, sources of intense heat and storage areas for chemicals or substances flammable.
For proper use, the radio beacon must always be tied to the castaway, either in the life raft (never in the container) or in the vest lifeguards, among other places. Activation should be done as soon as possible, either manually or automatically when entering contact with water.
Although it is not mandatory on vessels sailing less than 25 miles from the coast, the radio beacon is a device that can save lives. It is highly recommended to learn how to perform a test run and practice it every two or three months, especially before each outing.
12. How often should the drain be checked?
The hydrostatic release is the device that activates the radio beacon, which has a useful life of two years, after which it must be replaced by law. It is also important to remember that the radio beacon battery must be replaced every four years, thus ensuring its correct operation in emergency situations.
13. What material equips the raft?
Depending on its approval, the life raft will include a variety of survival items. In the case of SOLAS A approval, which is the most complete, it will be equipped with the following: floating guide, floating knife, bilge pump, inflation pump, sponges, cape anchor, slings, first aid kit, whistle, hand flares, rockets with parachutes, floating smoke signals, electric torch, thermal blankets, radar reflector, mirror, signal board, fishing tackle, food ration, water, stainless steel cup, lifebuoy, seasickness bags, repair kit, batteries, nipples and bellows.
14. What medications will I find in the medicine cabinet?
The first aid kit should include a number of essential items for the treatment of various conditions, such as: antihemorrhagic (to promote coagulation), antiemetic (to combat vomiting), analgesics, antipyretics (to reduce fever), anti-inflammatories, antimotion sickness (to prevent dizziness), and antiseptics (to cleanse microbial infections). In addition, it should have other basic medical materials, such as: mouth-to-mouth resuscitation cannula, bandages, gauze, cotton, adhesive tape, gloves, dressings, scissors, and adhesive sutures.
15. What is the correct use of the different types of fireworks?
A life raft can contain a variety of pyrotechnics, including flares, parachute rockets and smoke canisters. It is essential to check these items annually to ensure they are in good condition. They should always be used downwind and in accordance with the manufacturer's instructions. Smoke canisters are intended for use during the day, while flares and rockets are ideal for use at night due to their visibility.
16. What material is the raft made of?
The material used to manufacture life rafts is essential to ensure their proper functioning. The importance of a high-quality, flexible fabric is crucial to ensure perfect inflation and its ability to withstand the time required to be rescued. To maintain the flexibility of the material, it is not enough to use the best natural rubber; it is also necessary to inflate the raft at least once a year. This makes it possible to verify that, due to temperature changes and the vacuum packaging process, no wrinkles have formed that could lead to cracks or holes. These defects could prove fatal at such a critical moment as inflating the life raft during an evacuation.
17. What is collecting and pouring water?
This system is designed to collect all the rain and moisture that accumulates on the waterproof fabric canopy of the raft, directing it to a receiving channel. From there, the water flows through a connection hole into the interior, where it is safely stored. In addition, the system is removable, making it easy to access the water for consumption in the most comfortable way possible.
18. What is radar reflector?
This device is essential for our location. Its operation does not require any active action, except for its deployment, inflation and attachment to the raft using the retaining rope. The ingenious solution of inserting the metalized fabric reflector inside a watertight rubber balloon prevents any concern about its deterioration or sinking, ensuring that we can be located in any weather condition.
19. What is the light in your life raft?
This is a powerful flashing LED light that provides clear visibility, making it easier to locate the life raft in low light conditions.
20. What is the repair kit?
The repair kit is located on board the raft and is designed to fix minor damage that may occur during use. It includes patches, cones for sealing holes or plugs, sealants, glue, blunt-tipped scissors, a spatula, a paintbrush and instructions for use, among other items.
21. What is the raft knife?
This will be the first item we reach for when boarding the raft and also the first item we will use to free the raft from the boat once activated. It is a stainless steel knife with a floating handle and a rounded tip, designed to prevent damage or punctures to the raft. Its sharp blade is protected by a non-elastic plastic rubber sheath. This knife is secured to the raft by a thin rope, ensuring that it will not be lost at sea and is easily accessible anywhere on the raft where it is required.
22. What is layer anchor?
The cape anchor is designed with a long halyard, the end of which is attached to a rigid ring by means of four attachment points. This ring not only secures the high-strength fabric, sewn in a cone shape, but also provides the necessary drag to slow the movement of the raft. This significantly facilitates search and rescue efforts for shipwrecked sailors, allowing the last known position to be located more accurately. Thanks to its innovative design, the cape anchor prevents the raft from drifting, in addition to collaborating with the stability bags in maintaining position and stability in adverse conditions.
23. What is the shooting head?
This system is responsible for activating the inflation of the life raft. It is essential that the adjustment and condition of the trigger are optimal, to ensure that, when pulling the trigger line (connected to the cable and the activation pin), the shutter diaphragm is correctly pierced, thus allowing the release of the gas that will shape the life raft.
24. Survival keys
We invite you to read our blog article entitled “Keys to survival.
25. Contact channels in case of maritime emergencies
Maritime Rescue has 20 rescue coordination centres and 87 units integrated into its air-sea fleet, always available to provide assistance in case of emergency. We recommend that you always have the following contact information on board:
• Marine band VHF channel 16 and 2,187 kHz medium wave.
• Channel 70 and 2,187 kHz frequencies in MW on LSD.
• Maritime emergency telephone number: 900 202 202.
Keep this data accessible to ensure a fast and effective response in critical situations.